PRIVACY POLICY
RHYDE
Effective Date: February 2026
RHYDE  (“we,” “our,” or “the Studio”) is committed to protecting your privacy and safeguarding your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, book classes, purchase services, or participate in our programs.
1. Information We Collect
We may collect the following types of personal information:
a) Contact Information
• Name
 • Email address
 • Phone number
 • Mailing address (if required)
b) Account & Booking Information
• Class bookings
 • Membership details
 • Purchase history
 • Attendance records
c) Payment Information
Payment information is processed securely through third-party payment providers. We do not store full credit card numbers on our servers.
d) Health & Participation Information
• Emergency contact information
 • Waiver acknowledgments
 • Health disclosures (if voluntarily provided)
e) Minors (Kids Program)
For participants under 18, we collect:
 • Child’s name
 • Parent/guardian name
 • Contact information
 • Emergency contact details
 • Waiver consent
We collect this information only from parents or legal guardians.
f) Website Usage Data
• IP address
 • Browser type
 • Device type
 • Pages visited
 • Cookies and tracking data
2. How We Use Your Information
We collect personal information for the following purposes:
• To manage class bookings and memberships
 • To process payments
 • To communicate about classes, updates, and promotions
 • To provide customer support
 • To ensure safety during participation
 • To improve our services and website
 • To comply with legal obligations
We do not sell personal information.
3. Email Communications
By providing your email address, you consent to receiving:
• Booking confirmations
 • Studio updates
 • Promotional emails (if opted in)
You may unsubscribe from marketing emails at any time using the unsubscribe link.
4. Sharing of Information
We may share personal information with:
• Payment processors
 • Booking software providers
 • Email marketing platforms
 • Accounting or legal advisors (as required)
These service providers are required to safeguard your information.
We do not share your information for unrelated third-party marketing purposes.
5. Data Storage & Security
We take reasonable administrative, technical, and physical measures to protect your information from:
• Unauthorized access
 • Loss
 • Misuse
 • Disclosure
However, no electronic system is completely secure. By using our services, you acknowledge this risk.
6. Retention of Information
We retain personal information only as long as necessary to:
• Provide services
 • Meet legal requirements
 • Maintain business records
When no longer required, information will be securely deleted or anonymized.
7. Cookies & Website Tracking
Our website may use cookies or tracking tools to:
• Analyze website traffic
 • Improve user experience
 • Monitor marketing performance
You may disable cookies in your browser settings.
8. Access & Correction
You have the right to:
• Request access to your personal information
 • Request corrections to inaccurate data
Requests may be submitted in writing to the contact information below.
9. Children’s Privacy
We collect information about minors only with parental or guardian consent.
Parents/guardians may request access to or deletion of their child’s information at any time.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
Continued use of our services indicates acceptance of any changes.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
RHYDE

info@rhydeniagara.com